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REFUND POLICY

Last Updated: MAY 26, 2025

At Patch Patrol, we aim to deliver top-quality drywall repair and ensure every customer is satisfied with our work. However, we understand that issues may arise. Please review our refund policy below.

 

DEPOSITS

  • A 50% deposit is required to schedule and begin your project.

  • This deposit is non-refundable once work has commenced or materials have been purchased.

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CANCELLATIONS

  • If you cancel at least 24 hours before your scheduled appointment and no materials have been purchased, your deposit may be refundable on a case-by-case basis.

  • Cancellations within 24 hours of the scheduled appointment may result in forfeiture of your deposit.

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SERVICE SATISFACTION

If you're not satisfied with the completed work:

  • Please notify us within 7 days of service completion.

  • We’ll assess the issue and, if it falls within our 1-year workmanship warranty, we will gladly fix the problem at no additional cost.

 

NO REFUNDS AFTER COMPLETION

Once a service is completed and approved by the client, refunds are not issued. Our priority is to correct any issues through follow-up work rather than refunds.

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